Reactive Emergency Response Call Outs

Included free as part of PPM contracts – see PPM for details.

"Sir – I think we may have an emergency coming"
"Well let me know when it's happened" – Crew of RMS Titanic, 14/4/1912.

As one of the UK's premier independent drainage companies, we offer a 24/7/365 emergency response call-out service for your drainage problems, saving you time and money as well as making it easier to manage a large portfolio of properties.

We do not levy a 'call-out charge' or pass on travel times - only the time on site is charged. Remember, with PPM contracts, there could be no charge at all!

If you have a blockage or other issue, we will attend site as soon as possible and assess the situation. We can then seek to action an appropriate response which will serve to mitigate the effects of whatever we have come across.

This may be from simply clearing a blockage to organising a follow on response requiring further investigation and action. Our response line is manned 24 hours a day and tracked vans will enable us to initiate the most appropriate response night or day, any day and usually within 2 hours.

• Fast response times
• Fewer invoices
• Consistently professional service
• No call-out charge
• Call outs could be free with appropriate PPM contract